The Chen family investigates the seemingly bureaucratic world of a municipal services building. They discover that endless forms and queue machines actually prevent chaos, transforming massive public demand into a smooth, organized flow.
Thematic Focus
Managing public workflow through digital and physical routing.
Story Chapters & Progression
Follow the narrative path. Unlock chapters sequentially through completion.
15Chapters
Chapter 1 intermediate
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周国平的第三次客串
Zhou Guoping's Third Cameo
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Chapter 2 intermediate
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叫号机
The Ticket Machine
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Chapter 3 intermediate
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表格墙
A Wall of Forms
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Chapter 4 intermediate
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改变游戏规则的利器
The Game-Changer
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Chapter 5 intermediate
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前台还是后方？
Front or Back?
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Chapter 6 intermediate
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观察办事柜台
Shadow the Public Counter
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Chapter 7 intermediate
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参观档案室
Shadow the Records Archive
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Chapter 8 intermediate
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真实的人，真实的事务
Real Person, Real Errand
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Chapter 9 intermediate
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表格处理流程解析
Form-Processing Deep-Dive
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Chapter 10 intermediate
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排队管理系统解析
Queue-Management Deep-Dive
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Chapter 11 intermediate
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意见箱
The Complaint Box
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Chapter 12 intermediate
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帮助一位模拟申请人
Help a Mock Applicant
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Chapter 13 intermediate
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参观档案库架系统
Tour the Archive Shelving System
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Chapter 14 intermediate
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人们的误解
What People Get Wrong
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Chapter 15 intermediate
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手持叫号单的告别
Sign-Off, Ticket in Hand
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