Auntie Wang returns a broken thermos, claiming it broke on its own. With no written return policy to rely on, Xiaoyu must navigate how to handle the situation without damaging their relationship. Ultimately, he establishes a new rule for the shop.
Thematic Focus
Handling returns and establishing store policies
Story Chapters & Progression
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9Chapters
Chapter 1 intermediate
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保温杯拿回来了
The Thermos Comes Back
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Chapter 2 intermediate
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没有规定
No Written Policy
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Chapter 3 intermediate
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接受退货
Take the Return
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Chapter 4 intermediate
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坚持原则
Hold the Line
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Chapter 5 intermediate
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王阿姨的真实反应
Auntie Wang's Real Reaction
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Chapter 6 intermediate
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怎么说明新规定
How Xiaoyu Frames the New Policy
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Chapter 7 intermediate
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直接说明
Explain Directly
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Chapter 8 intermediate
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自己决定
Decide Quietly
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Chapter 9 intermediate
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定个规矩
An Unwritten Policy, Now Written
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